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数字转换

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数字转换

数字转换 involves leveraging the tools and technology that you use every day in different and unique ways to better serve yourself and your clients.

Echo’s Digital transformation will give you the creative freedom to rethink your business processes to streamline operations that maximize efficiency, 省钱,提高知名度. It varies company by company – and sometimes department by department – depending on their unique business goals.

 
 

Mendix应用程序开发

Mendix is an approach adopted by Echo Technology considering digital transformation to balance competing priorities

 
我们给你的不仅仅是购买新技术.

This digital transformation strategy clearly segments your applications by the problems they address, 它们的变化率, and the distinctiveness of the business capabilities they facilitate.

Through Mendix we create multi-channel, engaging and high value apps that run on any device:

一次性构建

本机应用程序

直观的设计

智能技术

 

Mendix结合了速度、协作和控制. The result is business-changing software made easy.

Mendix扩展了您的开发团队. 大规模地.
 

01

Visual modeling and building blocks speed up time-to-market: Activate your citizen developers. 让你的专业开发人员更有效率. Deploy your apps to the cloud of your choice in no time.

02

协作工具使业务和I保持一致.T. across the app-dev process: Track all requirements directly in Mendix platform, 还有用户故事, 冲刺和反馈. Unleash full transparency with collaboration like never before.

03

嵌入式治理为您提供控制, even at high scale: Maintain control across your entire application development process. From automated testing, 跟踪, and analytics to user and role-based platform access.

 
 

微软SharePoint

SharePoint online is a leading Content Services platform. This presents an excellent Digital transformation opportunity for enterprises looking to move their on-premise ECM systems on to the 云.

 
Echo provides a wide range of services and solutions based the latest releases of MS SharePoint including:

协作工作空间

互联网/内联网、外联网门户.

企业内容管理.

业务流程 & 工作流

商业智能

SharePoint的核心功能是:

Store documents in a more effective format than a regular folder system, and bring an organization together so that everyone receives critical information that’s relevant to them.

 
Here are some benefits your organization can get from using SharePoint:

围绕文档和文件夹的上下文

确保与所有员工的持续沟通

将所有信息存储在一个中心位置.

将所有信息存储在一个中心位置.

 
 

Microsoft Dynamics CRM

MS Dynamics CRM 365 is the comprehensive software suite facilitating brilliant fusion of CRM and ERP cloud services focused on a specific business process.

 

Through this integrated cloud-based CRM and ERP solutions we offer you intelligent Software-as-a-Service (SaaS) applications that seamlessly integrate with Microsoft Office 365.

MS Dynamics CRM 365 incorporates indispensable apps for the high-end sales forecast in the Field Service, 销售, 项目服务自动化, 客户服务, 市场营销, 金融类股, 和操作.

为什么你应该使用Dynamics 365作为你的CRM?

 

01

提高作业效率

02

增强的定制

03

把正确的信息传递给正确的人

04

简化业务调度

05

Dynamics 365/CRM是为Outlook构建的

06

无缝集成Excel

07

无缝集成应用程序和数据源

08

增强沟通

09

强大的报告与Power BI & Dynamics CRM

10

将团队连接到一个统一的解决方案

11

可扩展的数据库架构

12

选择部署在本地或云上.

13

定向营销活动

 
 

通信管理

Echo Technology help you achieve digital transformation by centralizing both physical and digital correspondences and managing them through our 通信管理系统

 

e-DIWAN® that manages your correspondences throughout their full life-cycle from creation, 装配, 处理, 存档, 检索, 跟踪, 创建报告直到最终处理.

This means that you’re not just rethinking your procedures, but also the way you use information
By switching from paper-based to automated processes you do more than just improve efficiency.

视图E-Diwan

为什么使用通信管理系统?

 

01

减少65%的纸张使用量.

02

提高性能并跟进.

03

消除文件丢失.

04

充分利用人力资源.

 
 

投诉管理

Our perspective on the digital transformation of customer service is through a frame of action that guides them throughout the process so as to achieve complaint management consistency

 
Echo Technology provide you with Wasel® to transform the tedious, untaken seriously complaint management process into a professional, 透明的, 监控一个.

各种各样的抱怨接踵而来, you need a complaint management process that keeps the person making the complaint in the loop. Basic complaint management normally includes a timely acknowledgement, 解决问题的过程, 最终的结果对每个人都有利.

视图Wasel

By adapting a 投诉管理系统, you can:

 

01

Streamline complaint management operations and reduce costs by improving response and closure times.

02

Implement a global approach to complaint handling with multi-site usage, reporting capabilities and unlimited security levels.

03

Protect brand reputation and increase customer satisfaction by ensuring that complaints are investigated and responded to in a timely manner.

04

进一步, develop management of the complaint lifecycle with real-time trending and escalation of potential safety issues.

 
 

文档管理

Digital transformation is usually a long-term plan that is rolled out in phases.

 

It often involves businesses switching from manual to automated systems, 作为第一阶段, converting the hard documents into electronic ones and manage them, hence the implementation of a document management solution.

Our End-to-End 文档管理 Solution allows you to redesign the way you handle documents starting from store, manage and track electronic documents and up to a professional backlog and 存档 services.

Our DMS team is always ready to analyze your business, 设定最佳做法, 为您部署和定制正确的解决方案, all the way to outsourcing the 存档 process to our well-trained team.

视图拉

通过文档管理,我们提供:

减少存储空间

扩充安全

更好的协作

更容易检索

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